Are you certified organic?We have a range of certified organic products grown internationally with NASAA/NOPA certification. Growers must adhere to strict processing of raw materials. The producers and distributors are required to show fair, equitable and sustainable practises on the farms, gardens and business premises.
What does it NZ Grown Spray Free mean?We source from New Zealand producers and growers who do not use chemicals, pesticides and who follow organic principles but have not yet pursued organic certification. We support their ventures when buying on a regular and seasonal basis.
Do you add anything to the pure ingredients?No. We simply add a silica gel pack to increase durability and freshness.
How much is delivery for your products if I am buying a combo of oils and edibles?All Nine Flowers products are sent via NZ Post/Courier. We have a 98.5% success rate and are constantly figuring ways to improve shipping.
Is there a minimum we must order?
There is no retail minimum order but do be mindful of shipping as our standard delivery charges apply. We do have a minimum range for stockists and wholesale customers. Please email for information.
Can I change my order?You can change your order if it it prior to being packaged. Orders cannot be cancelled once shipped. If you need to change email or call us as soon as possible
Can I return my product?Nine Flowers are certified organic and NZ Spray free. Every now and then you may find an odd looking petal or bug. If this is a problem please email or phone us directly so we can discuss it with you.
How are products packaged?All products are packaged in jars or paper pouches that you can reuse, refill or recycle, along with cardboard boxes/ tissue paper.
Packaging with care and pride is vital to us so much attention goes into your order before it is shipped.
Do you contribute Nine Flowers products to events or fundraisers?We can. Call or email us to discuss.
We are new to Dried Edible Flowers. Are there bugs in them?We hope not! We do our best to source verified safe food ingredients from suppliers who have protocols in place for pest control and food handling. If there is a bug, what a bugger! Send the product with the bug back to us and we will refund or offer an alternative.
Are Dried Edible Flowers vegetarian and vegan?Yep, they certainly are.
Are Dried Edible Flowers safe to consume if pregnant?You need to avoid Calendula. This is known to stimulate menstruation and relieve menstrual cramps so steer clear and choose an equally great alternative like Rose or Cornflower.
How do I store my Dried Edible Flowers?We recommend in your pantry with other spices, herbs and baking goods, or any cool dark place away from sunlight. They will last well if sealed in the pouch, jar or airtight container. As tempting as it is to have them in view on a window sill, they will sweat, get too hot, and decay.
How long will my dried edible flowers last?It does depend on how you store them and how often you use them. Three months is a great amount of time; you are obviously drinking tea, baking, or creating goodies and enjoying them but they can last up to a year. Some varieties such as nasturtiums and whole calendula have a shorter life span if opened frequently.